Panache's reputation hinges on keeping its Service Quality Promise program that was launched in 2004. This program is a promise to our clients that when we service you we will:
Act with absolute speed and efficiency
Personalize our services to meet your needs at any and all levels.
Respond to your feedback with affirmative action aiming to satisfy
Take initiative in meeting your needs: we put ourselves in your shoes and respond to your needs as you would yourself.
Open and maintain regular and effective communication with clients: we will keep you regularly informed on the progress of your cargo via e-mail, telephone or fax and you are able to view the progress of your cargo from the Track and Trace link on this website.
